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• Homeowner Survey

 

Dear Advocate Homeowner,
Thank you for choosing Advocate Homes!

It is our desire to give you the best home service that we possibly can, and with this survey we can make necessary improvements. Please take a few minutes to answer the following questions. You may also visit our website at www.advocatehomesinc.com and click “Homeowner Survey” in the “About Us” Section. Otherwise, please use the self addressed stamped envelope to return this survey. We truly value your feedback.

Homeowner Information ( * Required )
In which community do you live?: *
First & Last Name: *
Address: *
Email: *
 
Rate the quality of service you received during your home buying experience.
SALES REPRESENTATIVE
STRONGLY SATISFLED
SATISFIED
DISSATISFIED
STRONGLY DISSATISFIED
N/A
First impression
Courtesy and helpfulness
Knowledgeable about community and surrounding area
Clearly explained financing programs, purchase and closing process
Was responsive to questions and kept you fully informed of progress of closing
Followed through as promised
Rate overall impression of salesperson
LENDER
STRONGLY SATISFLED
SATISFIED
DISSATISFIED
STRONGLY DISSATISFIED
N/A
Clearly explained financing options and loan process
Kept you informed of progress of loan
Was responsive to questions and pleasant to work with
Rate overall assistance provided
CONSTRUCTION REPRESENTATIVE
STRONGLY SATISFLED
SATISFIED
DISSATISFIED
STRONGLY DISSATISFIED
N/A
Was the representative prompt and courteous
Did they explain the operation of the home to your satisfaction
Did they address your concerns immediately
DECORATOR
STRONGLY SATISFLED
SATISFIED
DISSATISFIED
STRONGLY DISSATISFIED
N/A
Was Informed about available products and services
Was sensitive to your priorities and budget
OVERALL
STRONGLY SATISFLED
SATISFIED
DISSATISFIED
STRONGLY DISSATISFIED
N/A
Impressed with the assistance provided
Impression of Advocate Homes
 
Rate the craftsmanship of the following items found in your new home.
 
EXCELLENT
GOOD
FAIR
POOR
N/A
ELECTRICAL
HEATING/COOLONG
PAINTING
INTERIOR TRIM
BRICK/STONE
CONCRETE
DRYWALL
FLOORING
CARPET
DOORS
FIXTURES
COUNTER TOP
CABINETS
WINDOWS
 
Tell us more about your home and how you heard about Advocate Homes.
Approximately how many items did you identify for correction on your walk through?

How many items remained on your final walk through prior to closing?

When was your home completed and ready to move into?

Did you visit our web site?

How would you rate our web site?

How long did you spend researching new home communities / builders?

Media sources used in home search:

Realtor
Friend / relative
Internet
Magazine
Post card / flyer
Newspaper
Radio
New Home Guide
New Home Finder
Drive by / signs
Other

Did you look at other new home communities?


** If yes, please specify.
Would you recommend us to friend?
 

We have a great opportunity
for you and someone you know

If you refer a friend or relative to Advocate Homes and they purchase a new home in any of our communities we will give you $1000 and offer your friend or family member a $1000 credit to use in our design center any way they wish.

Would you like us to send someone you know more information? Yes No

Name

 Email

1.)

2.)

3.)


Thank You

This information will prove to be very helpful in improving the quality and service we offer our customers. Please click send!

or

5855 Wadsworth Bypass, Ste B100 Arvada, Colorado 80003-5459
p: 303-940-6567, f: 303-403-0117, www.advocatehomesinc.com